| id |
auto-generated agent id |
| name |
full name |
| sex |
m/f |
| phoneNumber |
phone number string |
| faxNumber |
fax number string |
| mobileNumber |
mobile number string |
| address |
full address |
| city |
city |
| province |
province |
| state |
two chars iso country code, for example GB |
| postalNumber |
postal number string |
| skypeAddress |
account skype |
| msnAddress |
account msn |
| gtalkAddress |
account gtalk |
| insertDate |
insert date timestamp |
| profilePhotoUrl |
auto-generated photo url, for example https://api.deskero.com/agent/photo/527a0f95e4b0d3bd74d43929 |
| signature |
agent signature for tickets and replies |
| memo |
internal note |
| language |
language (en,it,es,fr) for ui and emails |
| account |
object with user credentials, see account detail |