Others
Agent group
Example response
{
"id": "52bd5c0de4b084c4b57bfe9a",
"name": "Customer Care",
"description": "Group description",
"agents": [
See agent detail
]
}
Fields
| Field name | Description |
|---|---|
| id | auto-generated id |
| name | group name |
| description | group description |
| agents | list of agents, see agent detail |